FAQs

OUR MOST FREQUENTLY ASKED QUESTIONS.

Website Information

Where can I access the main web storefront?
Our B2B store is up and running! Access the store by heading to store.mrainternational.com.


I see an error or problem on the website. Who should I contact?

Any and all information about errors or problems are greatly appreciated. If you see an error and wish to notify us, please use the contact us page to send us a message or use the live chat to speak with a representative.


I am from a school or university and I was told there was a custom web store for us?

We currently have specialty stores up and running for certain schools and universities. If you do not know the URL’s for your store, try contacting your local IT department for more information or send us a message and we will gladly assist you.

 

Sales Information

How can I get a quote for a certain product(s)?
We can certainly generate a quote for you. The account manager for your location will get in contact with you and from there they’ll be able to assist you with any of your questions or concerns. Send us a message and a specialist will be happy to help.


I have an issue with an order or quote. How can I get assistance?

If you have an issue with an order or quote, contact us at 1-866-519-1555. Make sure to give us as much information as possible. We will be happy to assist and get your issue resolved as soon as possible.


Can I please get a tracking number for my order?

Tracking numbers are usually emailed to you within a business day of shipment. If you haven’t received a tracking number and think it’s an error, send us a message or contact live chat.

 

Customer Support

How can I access live chat?
Using a computer, locate the blue button on the bottom right of the screen that has a message icon. This is the chat button. Enter your name and email address and we will be able to chat with you.


How else can I get in contact with you?

There are many ways to reach us! Call 1-866-519-1555 or email sales@mrainternational.com. There is also a contact form you can fill out. Messages will be responded to in 1-2 business days.

Website Support

Phone: (732) 403-3311
Message: Contact Us
Monday – Friday 8:30AM – 4:30PM

 

Sales Support

Phone: (732) 222-0997
Email: sales@mrainternational.com
Monday – Friday 8:30AM – 4:30PM

Copyright © 2019 MRA International, Inc. All rights reserved.